FOLD Documentation
Early access
Documentation

Troubleshooting

Provider quirks, sync errors, incomplete messages and how to read the activity log.

  1. Connection and sign-in problems

    What FOLD's connection errors mean, why some of them cannot be overridden, and what you can do.

  2. Incomplete messages

    What "Message incomplete" means, what Reload does, and why FOLD will not forward a damaged message.

  3. Activity log

    See what FOLD is doing with your servers: sync steps and the SMTP conversation, kept in memory only. Mac only.

  4. Folders with special characters

    Why a folder with umlauts or other special characters may appear in FOLD but not open, and what you can do.

  5. Default mail app

    How to make FOLD open email links on the Mac, and why this is not yet possible on iPhone and iPad.